Assistant Manager

ASSISTANT MANAGER IN TRAINING RENO Company Overview Since our first store opened in 1986, Check City has earned a reputation as a friendly, honest, and valued provider of convenient financial services. With more than 65 stores located in multiple states, Check City offers hundreds of thousands of loyal customers an impressive range of financial services, exceptional customer service, comfortable and inviting stores, and the peace of mind that comes from working with an established national company with a solid reputation. Assistant Managers are primarily responsible for establishing a positive lasting impression of Check City. Their goal is to develop customer loyalty, and increase customer satisfaction and retention by showing appreciation and respect for customers, recognizing and fulfilling their needs, and recommending additional products and services. Our employees must have a genuine desire to deliver outstanding customer service and are committed to excellence and the Check City brand. Check out all the great benefits that we offer! Medical, Dental, and Vision benefits Paid training Discount Program Paid Holidays Online Educational and Personal Development courses Incentives and bonus program 401k with company match Advancement Opportunities We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the Store Manager when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Assistant Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. Our ideal candidate will have retail manager skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers. Ultimately, the duties of the Assistant Manager are to make sure our stores operate effectively, and that we keep our customers happy. Responsibilities Assist the Branch Manager in planning and implementing strategies to attract customers Coordinate daily customer service operations (e.g. sales processes, and payments) Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory Evaluate employee performance and identify training needs Supervise and motivate staff to perform their best Coach and support new and existing Sales Associates Monitor operating costs, budgets and resources Suggest sales training programs and techniques Communicate with customers and evaluate their needs Handle complaints from customers Create reports, analyze and interpret data, like revenues, expenses and competition Conduct regular audits to ensure the store is functionable and presentable Make sure all employees adhere to company’s policies and guidelines Act as our store’s representative and set an example for our staff Requirements Proven experience as a Retail Assistant Manager or similar position Experience with recruiting and performance evaluation processes Familiarity with financial and customer service principles Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics Proficient user of MS Office (MS Excel in particular) Leadership and organizational abilities Interpersonal and communication skills Problem-solving attitude Flexibility to work in shifts, must be available to work weekends, evenings, and holidays High School Diploma or Equivalent We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for theStore Managerwhen needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Please apply online with CHECK CITY PARTNERSHIP at: https://check-city-partnership.oasisrecruit.com/job/322753/assistant-manager?s=cl