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  • ID
    #46887394
  • Job type
    Permanent
  • Salary
    USD25 - USD30
  • Source
    Randstad Technologies
  • Date
    2022-11-02
  • Deadline
    2022-12-31

Sr. Deskside Technician

Nebraska, Omaha / council bluffs, 68106 Omaha / council bluffs USA
 
Permanent

Vacancy expired!

job summary:

We are looking for a highly motivated seasoned technician to be able to come on board and bring outside experience to help mature our team. The candidate is expected to have a high level of professionalism, be able to lead projects, have strong analytical and troubleshooting skills, and can help grow Jr. Techs.

Technical SME, self-starter, results-driven

location: Omaha, Nebraska

job type: Contract

salary: $25 - 30 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

Responsibilities

Install, Configure and Troubleshoot both In-House and Third-Party Applications

Install Configure and Troubleshoot Computer Hardware on Laptops and Desktops

Configure and Support Mobile Devices including iPhones, iPads and other peripheral devices

Image, Configure and Deploy Desktops and Laptops to End Users

Escalate tickets and collaborate with Tier 3 Teams to Resolve Issues

Decommission Virtual Machines

Other Physical Work on site when needed (Deploy/Move Equipment etc)

Troubleshoot Citrix/AWS/Virtual Machine Connectivity Issues

Troubleshoot Connectivity Issues with Users Working from Home

Setup and Configure Virtual Machines

Contribute Knowledgebase Articles and Engage with Leadership to Update and Maintain Documentation

Contribute to and Lead Projects

Assist Junior Technicians

Requirements

strong Customer Service Skills

strong Interpersonal Skills

strong Problem-Solving Skills

strong Leadership Skills

ITIL Experience and Knowledge

6+ Years of Experience Deskside Support Environment in a 3K+ Seat Environment

CompTIA A+, Network+, Security+ Certification a Plus

qualifications:

  • Experience level: Experienced
  • Minimum 6 years of experience
  • Education: Bachelors

skills:
  • NOC Technician
  • Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

    Vacancy expired!

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