• Find preferred job with Jobstinger
  • ID
    #17805915
  • Job type
    Permanent
  • Salary
    TBD
  • Source
    Judge Group, Inc.
  • Date
    2021-08-03
  • Deadline
    2021-10-02
 
Permanent

Vacancy expired!

Location: Omaha, NE Description: Our client is currently seeking a Command Center Technician - Mid

Location options- Omaha, NE 1st / Westlake, TX 2ndThe work shift for this position is 6:30 AM - 2:30 PM, Monday through Friday.

The Command Center Technician troubleshoots and develops technical solutions to restore software application and infrastructure failures, applies standard workaround procedures and ensures issues are resolved in a timely fashion, and escalates urgent problems requiring more in-depth knowledge to appropriate internal resources.

This job will have the following responsibilities:
  • Conduct ongoing, real time monitoring and detection of incidents using state of the art monitoring technologies
  • Prevention of system incidents via the execution of pre-defined inspection scripts to interrogate the health of server operating system, database performance, and evaluation against standard performance levels
  • Verification and logging of batch job execution against defined service levels and the resolution of job failures
  • Gathering of data to support incident classification and performing the necessary analysis to correctly ascertain client impact
  • Execution of defined troubleshooting techniques to analyze system incident symptoms and define the resulting client/associate impact
  • Resolution of system incidents via the selection and execution of appropriate incident solutions and communication
Qualifications & Requirements:
  • 2 year college degree; 4 year college degree preferred
    • MIS or Computer Science major preferred
  • 1 year related work experience
  • Military education or experience may be considered in lieu of civilian requirements listed
  • Training or experience associated with the administration and engineering of technical infrastructure including Unix, Windows, Network Storage, middleware, or database
  • Experience/education centering on Information Technology or Customer Service in a brokerage operations environment
  • ITIL certification preferred

Contact:

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

Vacancy expired!

Report job