Dental Administrative Assistant

Premier Choice Dental Center is now seeking an administrative assistant who will have the opportunity to work in our Belgrade office. This position will work 5 days a week. We are looking for a candidate who has prior experience in treatment planning and hands-on experience with insurance and billing. Experience with dental software is a plus.

PRIMARY RESPONSIBILITIES: Responsible for administering the day-to-day activities of the business office, including: maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system.

SPECIFIC DUTIES OF ADMISTRATIVE ASSISTANT:

Manage day-to-day operations of dental office Open and close dental office according to office protocol

Answer and respond to telephone calls with professionalism

Greet and welcome patients and visitors to the practice

Check in patients according to office protocol, verifying and updating patient information

Manage recall and inactive patient system

Confirm the next day’s appointments according to protocol and patient preferences

Schedule patients for efficient use of doctor and staff time

Check patient quick-fill list to try to fill in cancellation and no-show appointment times

Collect payment from patients at the time of treatment

Make follow-up appointments as needed Prepare financial treatment plans and present plan options to patient at end of their appointment

Update insurance information on all patients at all times Submit treatment plans for predetermination of benefits

Prepare claim forms for patients with dental insurance

Organize supporting materials for claim forms, such as radiographs or written narratives, as directed by clinical doctor.

Submit claim forms from office and Assist in the resolution of problems with third-party payers

INTERPERSONAL DESIRED SKILLS:

Good interpersonal skills to maintain effective rapport with patients, clinical staff, other staff members and community

Effective verbal skills to communicate with patients and staff that is a team player.

Able to adapt to office policy improvements (office is constantly striving for improved customer care/service)

Conflict resolution experience Customer service or patient relations experience

Quick response/accurate data entry to present treatment plans to patients in a short time frame

We are a unique dental center with a unique blend of dental professionals that specializes in all aspects of comprehensive dental care all under one roof. We are seeking a candidate who not only has dental experience, but has a strong work ethic, is reliable, is flexible and has outstanding people skills. We offer a competitive benefits and salary DOE.

If you are interested, please email your resume and cover letter or contact Jessa!