-
ID
#13530561 -
Job type
Full-time -
Salary
TBD -
Source
Excel Physical Therapy -
Date
2021-04-21 -
Deadline
2021-06-20
Front Office Patient Representative
Montana, Bozeman, 59715 Bozeman USAVacancy expired!
Job Description
Well-established physical therapy outpatient practice is seeking a friendly, compassionate, and organized Front Office Patient Representative to join our dedicated front office team in our Bozeman office located at 1823 W. College Street. Full time position with approximate hours 10:30am-6:30pm, Monday thru Friday. Occasional shift coverage for other front office team members with advanced notice and planning. Occasional vacation coverage needed for our Manhattan clinic location front office.
The role of this very important team position is to welcome our clients graciously and provide excellent customer service and communications. Key focus areas are greeting patients, scheduling patient appointments, reviewing and data-entry of registration documents, answering phone calls, collecting patient responsibility payments, coordinating insurance verification and authorization with payers, accounts receivable tasks, preparing and organizing patient charts, coordination of patient accounts, and reminder phone calls. Due to current COVID-19 precaution protocols, the person in this role screens patients with a verbal questionnaire and temperature check before in office appointments. PPE is provided to staff and is in line with CDC protocols. Support the medical team and help to direct our office support team in their cleaning and organizing duties, possible occasional light laundry and light cleaning of office and equipment, supply inventory tracking, plus any other projects or tasks from the team. We offer sit/stand desks for front office team members to provide for a more active work environment.
Qualifications
Our desired candidate is fun and professional who will strive to provide a friendly and compassionate atmosphere for our clients and our fellow team members while seeing that our busy office is productive and organized. We are looking for a long-term employment relationship. Our team is health-oriented and we have a non-smoking environment. Preferred candidates will already be a resident of Gallatin Valley. Training is available, however medical front office experience is preferred.
Additionally:- Strong interpersonal communication, active listening and customer service skills
- Attention to detail, adaptability, planning, and organizing
- Strong computer and data entry skills with the ability to calculate basic math
- Excellent organizational and time management skills
- High-tolerance for repetitive tasks and systems
- Ability to work independently and as part of a cohesive team
- Medical front office experience is preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
Vacancy expired!