Office Manager/Senior Project Manager

AECOM has a unique opportunity for an Office Manager and Program Lead within our Environmental business line in Billings, MT.  You will be responsible for overseeing the performance of a group of major projects to assure the achievement of internal and client facing key performance indicators (KPIs) and project goals. The position requires an especially accomplished individual to interface with clients, lead and support business development opportunities, and lead/influence innovative strategies and solutions for a large portfolio of remediation sites. Applicants with verifiable experience in prominent roles performing and managing investigation/remediation of chemical/industrial/refining sites required. The responsibilities of this position include, but are not limited to:Office Manager – 10 %Serve as staff team leader, mentor, and supervisor - including career development planning and senior management-staff-client-HR liaison.Build, maintain, and facilitate trusting relationships with key contacts across client organizations (across clients and business lines)Serve as a focal point for major issue resolution and provide rapid follow-up to address concernsManage team staffing such as labor volume, utilization, resourcing, and assignmentsManage all office real estate-related issues including office infrastructure needsActively drive change managementManage health and safety stewardship, including local field visits Business Development – 20%As the office lead, will be responsible for driving the pursuit of new work across business lines throughout the Mountain West region, including but not limited to:Working collaboratively with Client Account Managers and Business Line Leadership to grow profitable backlog and ensure financial success of their respective client programsWill develop budgets that allow for business development portfolio management, tracking & optimizing wins and bookings, and project oversightWill lead capture strategies for key pursuits and major projects within the program, ensures those strategies yield high capture rates, grows the business and relevant technical capabilitiesWill work with program leads to develop regional strategic marketing plansWill join or maintain memberships in local professional organizationsFacilitate brownbag presentations for the local O&G industries to address key areas of interest or need Program Support – (Oil and Gas Programs - 45%; Other Industrial or Federal Programs - 25%)Drive program performance to meet and/or exceed client satisfaction and KPIsWork with Operations to drive business performance and the attainment and exceedance of internal KPIsParticipate in project reviews of major program/project dashboards/deep dives to identify issues and improve performanceEmbrace workflow optimization and adoption of digital toolsActively integrate global resources into project delivery to meet KPIs and manage the change associated with this transition