Senior Manager – Compliance & Ethics, Reporting, Analysis & Automation

JOB SUMMARYSeeking a highly motivated individual skilled in data analytics, reporting and analysis, including automation of reporting processes and data visualization, knowledgeable and skilled with relevant tools and technology to play an essential role within Corporate Compliance & Ethics (the “Program”). This role monitors and analyzes metrics, KPIs, KRIs, and trends to identify and communicate potential risks to Program leadership and other stakeholders. The role requires creative thinking, excellent communication, technical and organizational skills with a successful track record of accountability for end-to-end delivery of data capture to automated visualization of reporting.The role serves as a vital function within the Program’s hotline reporting and analysis to include: data organization, data management, data accuracy, data monitoring and analysis, development of reporting dashboards and automated reporting of metrics, trends, etc. This position works collaboratively with all Program team members, and other stakeholders, to promote accurate reporting and use of technology solutions to develop automated, interactive reporting dashboards to monitor risks and identify solutions.This role will be responsible for analyzing, positioning, promoting, and tailored information and reports to our stakeholders, resulting in high-value data and analysis that provide the Program leadership and other stakeholders with information to drive positive business outcomes.MAJOR DUTIES AND RESPONSIBILITIESCollaborates with Program leadership, stakeholders and business partners to identify needs and opportunities in an effort to achieve an effective compliance program.

Performs data analysis while using analytics and reporting dashboards to monitor metrics, KPIs, KRIs, SLAs, trends, potential risks and communicates information to team members, investigation teams, HR, business units and other stakeholders, as needed.

Continually identifies reporting opportunities and supports all efforts to simplify and enhance the processes, procedures and customer experience of the Program.

Develops knowledge of various data analytic, data visualization, automation and reporting technologies (e.g., embedded hotline platform analytic tools, reporting and dashboard functionality; Microsoft Excel, pivot tables; SQL queries; Power BI; Tableau/Tableau Prep; Alteryx, Automation Anywhere, or other automation tools) to:

Develop and prepare in-depth automated analytical reporting and provide analysis resulting in insightful and impactful communications to Program leadership, General Counsel, investigation teams, Compliance Committees and the Audit Committee.

Create new reporting methods to monitor and assess Program metrics, KPIs, KRIs, SLAs, and identifies trends and potential risks to position the Compliance Program as a trusted advisor within the Company.

Work collaboratively with internal stakeholders to identify opportunities and develop consolidated reporting of data stored in various internal systems (e.g., hotline data, HR data, fraud data) to develop a concise and actionable plan for Program enhancements.

Identify innovative solutions to problems by collaborating, as needed, across business units, product areas, and functions.

Develop automated reporting for monitoring training completion activity and efficiently sharing results with relevant stakeholders.

Generates analytics and reporting for Quality Assessment Reviews of hotline investigations and for purposes of continuous monitoring (based on specific criteria) and/or periodic auditing of hotline data.

Assists in managing the annual Code of Conduct, Conflict of Interest Certification & Disclosure processes as well as review, update, developing of additional training courses. Evaluate the effectiveness of training courses.

Identify opportunities and automate tasks and processes outside of the reporting process.

Perform other duties as assigned.

REQUIRED QUALIFICATIONSRequired Skills/Abilities and KnowledgeAdvanced skills in Microsoft Excel, pivot tables, SQL, data analytics, charts and graphs

Advanced skills with data visualization tools (e.g., Tableau, Power BI), and automation tools (e.g., Alteryx, Tableau Prep, Automation Anywhere, UiPath)

Advanced communication, teamwork, relationship building and cross-functional collaboration skills

Advanced analytical, organizational, critical thinking and problem solving skills

Ability to analyze data and develop and present data driven reporting that promotes proactive behavior and predictive analytics

Ability to document, prepare and present executive level dashboards and presentations

Ability to show judgment and initiative and to accomplish job duties

Ability to work independently

Ability to work with others to resolve problems, handle requests or situations

Ability to read, write, speak and understand English

Required EducationBachelor’s degree or equivalent experienceRequired Related Work Experience and Number of Years5+ years’ experience with reporting, data analytics, and/or working within corporate compliance, other second or third line-of-defense programs, or similar programs preferred5+ years management experiencePREFERRED QUALIFICATIONSPreferred Skills/Abilities and KnowledgeKnowledge of the Compliance & Ethics industry, DOJ Elements of an Effective Compliance Program, Federal Sentencing GuidelinesPreferred Education or CertificationsRelevant certification(s) in data analyticsCertified Compliance & Ethics Professional (CCEP) or Leadership Professional in Ethics & Compliance (LPEC)Preferred Related Work Experience and Number of YearsCompliance, risk, accounting, reporting and analysis or legal education and experienceWORKING CONDITIONSOffice environmentLimited travel, as requiredPHYSICAL AND MENTAL REQUIREMENTSPhysical RequirementsMental RequirementsLLM606 316109 316109BR