-
ID
#17759069 -
Job type
Contract -
Salary
$15 - $22 -
Source
Sky Systems, Inc. (SkySys) -
Date
2021-07-27 -
Deadline
2021-09-25
Deskside Support / Deployment Technician
Missouri, St louis, 63011 St louis USAContract
Vacancy expired!
2 TO 5 YEARS EXPERIENCE REQUIRED Responsibilities
- Provide onsite Support for Conference End-User CIs that reside in conference rooms at CLIENT Service Locations during team meetings and major events such as conferences and leadership meetings, including:
- Perform onsite troubleshooting and Resolution activities. Dispatch acceptance includes:
- When necessary, provide End-User CI Support for all peripherals connected to End-User CIs, including:
- Perform remedial Support activities for End-User CIs, when required. Such remedial Support activities include:
- Communicate with CLIENT end-users in English and be trained and versed in all required CLIENT processes, procedures, and policies.
- Manage Conventional Device inventories in the End User support depot, including:
- If not feasible based on a remote Service Provider Personnel location approach, then provide other on-site Support in addition to the Support described above in this Appendix at CLIENT Service Locations as necessary to perform the Services within the required Service Levels.
- BS/BA in Computer Science, Information Technology, or an equivalent combination of education or experience.
- Five or more years of experience in service delivery and Network hardware and software Configuration troubleshooting.
- Experience with various desktop systems, operating systems, and diverse technical environments.
- Excellent customer service orientation and verbal communication skills.
- Experience Supporting Windows Operating Systems, MAC Operating Systems, MS Office, VPN, local and Network printing, and mobile device services such as ActiveSync.
- Ability to install Software for and troubleshoot a wide range of Applications.
- Experience in a healthcare environment preferred.
- Analytical thinking and problem-solving ability.
Vacancy expired!
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