DescriptionThe Sales Support Professional 1 will provide sales support to the Large Group Sales Representatives in the Specialty Sales Regions. The objective will be to help execute on organizational directives related to technology, reporting, pipeline management, and overall market sales support. The ideal candidate will be able to summarize reporting data and present ideas and results. If you are detail oriented with outstanding analytical abilities, this role will be great for you.ResponsibilitiesThe Sales Support Professional 1 will provide sales support to the Large Group Sales Representatives in the Specialty Sales Regions. The objective will be to help execute on organizational directives related to technology, reporting, pipeline management, and overall market sales support. The ideal candidate will be able to summarize reporting data and present ideas and results. If you are detail oriented with outstanding analytical abilities, this role will be great for you.Daily Job Function:Provide support to the Sales team throughout the sales cycle.
Pipeline Management and Reporting using CRM (Sales Force). Pull, analyze and synthesize reports for sales team to track quote, opportunities and sold business.
Collect and organize RFP info (census, claims, RAF, etc.) and track down missing information from Broker/Client
Support sold groups in the implementation process, including, but not limited to:
Collect required materials for Account Installation.
Submit all sold paperwork to Implementation SAS
Attend Implementation call
Transition group to SPOC and client management team
Partner with and provide support to brokers as they navigate Humana. Answer general benefit questions and respond to brokers with marketing flyers.
Attend broker events and meetings.
Partner with internal stakeholders such as marketing, product, actuarial, underwriting, account installation and service.
Event/Sponsorship budget management.
Client/Partner email Distribution list management.
Creation and Distribution of scheduled market communication.
Agent bonus tracking and organization.
Create and support market-level Brainshark modules.
Market Teams channel organization of content.
Maintain a strong connection with internal market team members, collaborate to achieve results and solutions.
Required QualificationsPrevious Sales Enablement or Project Management experience
Great with computers including Microsoft Word, OneNote, PowerPoint, Outlook, with an advanced level skillset using Excel
Excellent verbal & written communication skills.
Previous experience with Client Relationship Management Systems (CRM's) with a preference of the Sales Force platform
Must be self-motivated and outgoing with a positive attitude and professional etiquette.
Strong analysis, critical thinking, and analytical problem solving skills
Ability to handle multiple tasks and deadlines with high level of accountability
Synthesizing and analyzing financial data (ex. budgets and income statement forecasts) with consideration for market goals
Ability to work cross departments to maximize collaborative potential on market outcomes
Must be passionate about contributing to an organization focused on continuously improving operational performance
WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required.
Preferred QualificationsBachelor's Degree.
Healthcare or insurance industry experience.
Bilingual with the ability to speak, read and write in both English and Spanish
Additional InformatioFor this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.If progressed to offer, you will be required to:Provide proof of full vaccination or commit to testing protocols OR
Provide proof of applicable exemption including any required supporting documentation
Medical, religious, state and remote-only work exemptions are available.#GroupBenefits#LI-KR1Scheduled Weekly Hours40Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=HumanaWebsite.
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