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  5. Lead Disaster Recovery Analyst
  • ID
    #12267361
  • Job type
    Permanent
  • Salary
    TBD
  • Source
    Apex Systems
  • Date
    2021-04-14
  • Deadline
    2021-06-13

Lead Disaster Recovery Analyst

 Missouri, Marylandheights, 63043 Marylandheights USA
 
Permanent

Vacancy expired!

JOB SUMMARY Primary administrator of the company's disaster recovery software. Subject matter expert in the area of business continuity and disaster recovery. Lead IT resources in highly complex crisis situations. Oversee the development and execution of Disaster Recovery exercises to highly complex services and projects. Provide input into senior management reports on business impact, and expectations of the company's disaster recovery plan. MAJOR DUTIES AND RESPONSIBILTIES Actively and consistently support all efforts to simplify and enhance the customer experience

  • Act as subject matter expert for the Business Continuity and Disaster Recovery department including the company's disaster recovery software.
  • Oversee and lead the development of Disaster Recovery exercises; Coordinate resources to ensure disaster recovery plans are being followed in crisis situations; as well as develop and document Business Continuity and Disaster Recovery plans.
  • Manages a process to deploy updates, enhancements and new system functionality.
  • Assist management with recommendations regarding Fusion enhancement development and implementation.
  • Build system automation through the use of formula fields, work flows, Salesforce Flows, and Process Builder tools.
  • Manage the documentation of technical Fusion administration functions.
  • Manage security and user profile setup including interaction between profile and system components.
  • Manage API integration with developers supporting other applications (Cherwell, ESSO).
  • Develop and Manage Conga reporting queries, buttons, and templates for different objects of the disaster recovery software.
  • Manage results of Bulk Data Load Jobs from Cherwell for errors and data integrity.
  • Provide technical support, training, and backup for all approved users.
  • Identify and communicate to management when external events threaten IT Data Center resources.
  • Lead Incident Response activities as needed.
  • Lead employee Business Continuity and Disaster Recovery Training and Awareness efforts as needed.
  • Lead efforts to identify risk management procedures, business continuity scenarios, and contingencies and advises on business continuity and disaster recovery plans.
  • Ensures business continuity and disaster recovery plans are documented and maintained.
  • Produce Disaster Recovery related content in the form of reports and standardized exercise documents.
  • Defines procedures for resilient failover and evaluates, diagnoses and establishes work plans to remediate gaps in recovery.

REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write, speak and understand English Expert understanding of a wide variety of IT functions and technologies Extensive experience administrating a Salesforce Environment Ability to effectively work independently and in team environments Extensive project management experience Expert understanding of Business Continuity and Disaster Recovery best practices Excellent communication skills Ability to speak clearly to both technical and management resources Ability to coordinate resources for plan reviews Must be proficient with Microsoft Office Suite Experience administrating Salesforce based tools Demonstrated ability to develop and implement process improvement initiatives. Education Bachelor's degree Related Work Experience 10 years Disaster Recovery or Business Continuity work experience or IT related experience in Engineering or Administration PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Knowledge of cable television industry DRII ABCP required CBCP and or MBCP or equivalent preferred WORKING CONDITIONS Corporate Business Environment

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

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