IT Quality Business Analyst Description: Remote for now but will need to transition to onsite POSITION SUMMARY: The eScreen IT Quality Business Analyst role serves as a key team member within Information Technology and will be involved primarily with Quality and Regulatory reporting and documentation. The primary focus of this role will be on process and usage design, process workflows, policy and procedure documentation, and gap analysis. The IT Quality Business Analyst is expected to understand and exhibit the importance of adhering to all Regulatory and Quality controls and processes and is responsible for contributing to Regulatory and Quality compliance. This role requires strong leadership and interpersonal skills. ESSENTIAL DUTIES AND RESPONSIBILITIES - (KEY ACTIVITIES) Create, and maintain documentation as it relates business and technical processes Create and maintain Sequence Diagrams to clearly define workflows and data flows Conduct interviews and user meetings with key users to collect IT and business process information Provide estimates for workstream activities, including dependencies, to the Project Manager Identify, manage and resolve risks and issues related to the workstream Create and maintain required regulatory and SDLC documentation Contribute to all areas of system implementation including but not limited to vendor interaction, system compatibility, change control, qualification, deployment, and training Work with project teams to ensure compliance with regulatory requirements such as FDA, CAPA, and GxP, as well as internal policies and processes Assist in the performance of gap analysis between policy and process/procedures Document policy and procedure documents to be used throughout the organization to align with Division policies Work with other groups, displaying strong communication and collaboration skills Frequently communicate with co-workers, management and internal customers, which may involve delivering presentations Consult with managers to determine the role of IT systems in an organization Evaluating Information to Determine Compliance with Policies and Standards Assist with Verification and Validation activities for regulated or controlled systems or applications Work independently with light to limited reliance on a more senior team member Make continuous self-education a priority Identify and communicate quality concerns and/or process improvements Work across teams to enhance quality by identifying and helping to implement initiatives that will improve capability and efficiency Follow established processes and procedures pertaining to quality assurance and regulations. (i.e. SOX, FDA, QMS, HIPAA, PCI, etc.) The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. EDUCATION / EXPERIENCE Bachelors degree or equivalent work experience is required Typically, at least 3+ years of related work experience is required KNOWLEDGE / EXPERIENCE All items are required unless otherwise noted Experience in Quality Management System projects Experience working in a regulated environment Experience with Agile and Waterfall methodologies Understand key requirements for data quality and governance Exposure to cybersecurity, including documentation requirements Ability to elicit detailed information Working knowled ManpowerGroup is an Equal Opportunity Employer (EOE/AA)
