Client Service Coordinator

Client Service CoordinatorKansas CityMissouriHospital SupportOpening StatementBluePearl's Kansas City Northland location is hiring an extraordinary Client Service Coordinator.Are you an excellent customer service professional?

Do your peers turn to you for advice, guidance, comfort, and support?

Are you looking for an opportunity to work with some of the greatest veterinary medicine professionals?

If you are seeking an opportunity with a team that inspires growth working in a collaborative environment, we want to hear from you.DescriptionThis position will work 5, 8 hours shift between the hours of 4pm - 2am.As a Client Services Coordinator:You willgreet and make friendly eye contact every time our hospital entry dooropens to offer individual a warm and professional acknowledgement.

You arealways offering a friendly smile, strong eye contact and an approachabledemeanor.

You are acompassionate listener.

You speak clearly,slowly, and calmly in person and on the telephone in a way that clients easilyunderstand.

You willassess immediately upon arrival each client’s rare need, as well as thepet’s general condition.

You willdetermine whether an emergency arrival is a “stat” versus “standard”emergency.

You willrespond to non-patient calls or visitors and connect them to theappropriate team member.

You areresponsible for confirming all appointments in advance ensuring clientsreceive accurate information about preparing their pet for theappointment.

You willoffer emotional support and resource materials to grieving clients in acompassionate and discreet manner.

You serve asa liaison between clients and service agencies during handling of petremains by ensuring a complete, accurate, and compassionate process.

BluePearlis the next step in your career.BluePearl

Veterinary Partners grew from the dreams of numerous veterinarians who believed

pets should have access to high quality, groundbreaking healthcare.We are seeking

hospital support with the same philosophy who are looking to grow their career

in an exciting environment with a family atmosphere.Interested in

becoming a Vet Tech? At BluePearl, the continued education of our techs is

paramount. Not only do our techs get to work in state of the art facilities

with the best veterinary teams in the nation, but they also have access 90%

paid scholarships with Penn Foster and CE allowances. We also go even further

to hold monthly CE meetings, associate feedback sessions, and opportunities for

mentorship and cross-training .We offer health, dental, vision, life, and pet insurance packages, competitive compensation, 401k with match, referral bonuses, flexible work

hours, PTO, annual scrub allowance, opportunity to bring your dog to work, additional

training, and unlimited growth potential.Like us on Facebook to

learn more about BluePearl events and career

opportunities.BluePearl iscommitted to a diverse work environment in which all individuals are treatedwith respect and dignity. We are an equal opportunity employer and eachapplicant will receive consideration for employment without regard to race,color, national origin, religion, creed, sex, age, disability, geneticinformation, marital status, citizenship status, sexual or affectionalpreference, or gender identity or expression, protected veteran status, or anyother characteristic protected by law. If you need assistance or anaccommodation during the application process because of a disability, it isavailable upon request. The company is pleased to provide such assistance, andno applicant will be penalized as a result of such a request. We are an EqualOpportunity Employer and a Drug Free Workplace.www.bluepearljobs.com