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ID
#12268072 -
Job type
Permanent -
Salary
TBD -
Source
Apex Systems -
Date
2021-04-14 -
Deadline
2021-06-13
Executive Support
Minnesota, Saintpaul, 55101 Saintpaul USAVacancy expired!
EXECUTIVE SUPPORT TECHNICIAN Job Description Executive Support Technician will assist executive leadership and their staff, primarily working out of Client's St. Paul headquarters location. This position requires a candidate with excellent customer service skills with an emphasis on executive leadership, and a professional disposition. Also, a candidate is expected to have strong technical support skills, analytical skills, and verbal/written communication skills. A candidate will also support audio video technologies, and ideally have a minimum 3 years of AV support experience. Additional Job Description The position requires an exemplary background in customer service and excellent verbal/written communication skills, as well as technical support and analytical skills. A candidate will regularly work with all levels of support to troubleshoot, gather data, and update necessary Knowledge articles with the express goal of providing the best executive experience possible. Tasks include but are not limited to:
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- Installation and technical support of executive hardware, operating systems and applications, in-person and/or remote.
- Perform root-cause analysis for issues identified, while coordinating with other support teams to propose corrective action for support processes and protocols
- Support executive meetings including audio visual, on-site & off-site venues
- Perform cursory site evaluations and risk analysis for executive board meetings
- Be readily available to take support calls from executives and their support staff
Vacancy expired!