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  • ID
    #12268072
  • Job type
    Permanent
  • Salary
    TBD
  • Source
    Apex Systems
  • Date
    2021-04-14
  • Deadline
    2021-06-13

Executive Support

Minnesota, Saintpaul, 55101 Saintpaul USA
 
Permanent

Vacancy expired!

EXECUTIVE SUPPORT TECHNICIAN Job Description Executive Support Technician will assist executive leadership and their staff, primarily working out of Client's St. Paul headquarters location. This position requires a candidate with excellent customer service skills with an emphasis on executive leadership, and a professional disposition. Also, a candidate is expected to have strong technical support skills, analytical skills, and verbal/written communication skills. A candidate will also support audio video technologies, and ideally have a minimum 3 years of AV support experience. Additional Job Description The position requires an exemplary background in customer service and excellent verbal/written communication skills, as well as technical support and analytical skills. A candidate will regularly work with all levels of support to troubleshoot, gather data, and update necessary Knowledge articles with the express goal of providing the best executive experience possible. Tasks include but are not limited to:

    • Installation and technical support of executive hardware, operating systems and applications, in-person and/or remote.
    • Perform root-cause analysis for issues identified, while coordinating with other support teams to propose corrective action for support processes and protocols
    • Support executive meetings including audio visual, on-site & off-site venues
    • Perform cursory site evaluations and risk analysis for executive board meetings
    • Be readily available to take support calls from executives and their support staff
Education/Work Experience: Degree in technical area and 4 to 6 years of experience.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

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