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  • ID
    #10327305
  • Job type
    Contract
  • Salary
    TBD
  • Source
    Robert Half
  • Date
    2021-02-26
  • Deadline
    2021-04-27

Help Desk Analyst I

Minnesota, Saintpaul, 55102 Saintpaul USA
 
Contract

Vacancy expired!

Description

You have a chance to be part of a rapidly expanding company in the Manufacturing industry, by applying to Robert Half Technology's Help Desk Analyst role. The Help Desk Analyst will be responsible for supporting local and field users. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Saint Paul, Minnesota area and is a long-term temporary opportunity.

Key responsibilities

- Independently investigate and implement solutions to technical issues

- Resolve technical help tickets submitted via phone, email, and walk-ups

- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems

Requirements

- Prior experience with IT support ticketing systems

- Understanding of basic networking concepts

- Strong problem solving and analytical skills

- Experience in user administration and bug fixing in a client server environment

- Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications

- Command of Apple iOS

- Solid understanding of Apple iOS

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.

Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

Vacancy expired!

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