Desktop Support

TeamSoft is looking for a Desktop Support technician for it's MN based role. This role is for an individual who enjoys contributing to a great company culture, helping teammates, and has a high attention to detail. Responsibilities:• Ensure successful daily user operations by responding to incidents, troubleshooting desktop/deviceissues, performing diagnostic testing and resolving desktop inquiries• Accurately document support issues, activities and/or resolutions and communicate user feedbackto managers and IT team members• Monitor system changes, understand impact to end users and perform hardware and/or softwareinstallations and updates to desktop and/or laptop computers• Maintains standard software configurations, including troubleshooting, loading and configuring Requirements:Education: High School Diploma/GEDExperience: 2 years relevant experience