SourceKforce Technology Staffing
RESPONSIBILITIES:A Kforce client is seeking to hire a Product Support Engineer in Minneapolis, Minnesota (MN).Responsibilities include: Drive high severity production incident calls to quick resolution Product Support Engineer will design and implement strategies to effectively monitor for application health, stability, and performance Pro-active monitoring to prevent major incidents Product Support Engineer will guide technical support staff and clients to investigate, analyze, and resolve highly complex technical problems Responsible for troubleshooting and resolution of performance problems Product Support Engineer will work with application development, network, database, infrastructure specialists to identify, and implement performance improvements; Take the lead on assisting development teams in planning on-going performance support and troubleshooting Collaborate with developers to promote performance engineering best practices to catch performance earlier in the SDLC life cycleREQUIREMENTS: 7+ years of experience across multiple technology disciplines 5+ years of experience in support and monitoring role for large applications Experience with Applications developed using Java, Angular, Spring boot, .Net Core, ASP.NET, Require.js, Angular, JSON, Node.js, Rest API, HTML5, etc. Experience with performance monitoring tools such as App Dynamics, Dynatrace, etc. and log monitoring tools such as Splunk, Kibana, etc. Expertise in Application delivery process Experience with DevOps, Agile, automation & Cloud implementation strategies. Experience with diagnostics tools to identify root cause in application code. Exposure and working knowledge on No SQL database, relational databases systems MS SQL Server or similar RDBMS Experience/Expert knowledge in converting monolithic applications to APIs Experience working with complex Web development projects Excellent troubleshooting skills Excellent technical knowledge with experience in supporting large-scale applications Agile methodology/deliveries Ability to identify issues quickly and resolve Good understanding of ITIL process Good understanding of cloud technologies and APIGEE Ability to work both independently and collaboration with team Strong technical, logical, analytical, and problem-solving skills Excellent planning and organizational skills Excellent verbal and written communication skillsKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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