-
ID
#43812736 -
Job type
Permanent -
Salary
TBD -
Source
Apex Systems -
Date
2022-07-03 -
Deadline
2022-09-01
Technical Hardware Engineer FTE
Minnesota, Minneapolis / st paul, 55401 Minneapolis / st paul USAPermanent
Vacancy expired!
- Remote/onsite? Onsite and 25% travel around the area, driving their own vehicle (expensed)
- Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management)
- Integrate technical knowledge and business understanding to create solutions for customers.
- Resolve single- and cross- technology incidents independently. Work with team members to resolve unusually complex or cross- technology incidents.
- Proactively and reactively look for solutions to prevent problems from occurring in team/technology area.
- Apply company solutions to meet highly complex customer needs.
- Identify additional services that could lead to future service revenue growth.
- Provide technical consulting during contract renewal discussions.
- Build and maintain strong relationship up to senior management level in assigned accounts.
- Design and deliver support solutions using specific industry knowledge and expertise.
- Lead cross-team or large programs/projects.
- Coach or guide junior consultants.
- Willing to travel locally, state-wide, or regionally as required
- 3 - 5 years of technical experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total).
- Linux, Virtualization and Windows Server experience a plus
- Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends.
- Ability to communicate and interact with diplomacy across all levels within an organization.
- Problem-solving skills (proactive, reactive and creative).
- Able to employ exemplary consulting skills by becoming a trusted advisor to the customer and providing clarity to solution determination.
- Well versed in core technical competencies and peaked in some technical area(s) intermediate skills in project management, communication, analysis and presentation.
- Provide suggestions for operational efficiencies.
- Replacing Hardware Components
- Memory Dems
- CPUS
- System Boards
- Previous Service Experience
- Ticketing System
- SLA Experience
Vacancy expired!
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