Retail Sales Associate (Saint Paul)

thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. How our ever expanding-coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. The experience you'll bring. Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. 6 months of customer service and/or sales experience, Retail environment preferred