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  • ID
    #23292127
  • Job type
    Permanent
  • Salary
    Market
  • Source
    Stefanini
  • Date
    2021-11-22
  • Deadline
    2022-01-21

Vacancy expired!

The Staffing Resource Delivery Manager (RDM) is responsible for client strategy inclusive of client relationships, service delivery and growth of the MSP account(s) tied to specific growth targets. The percent of time spent dedicated to these functions will be dependent on the individual role and accounts assigned. You will own the overall growth, including responsibility for the P&L, EBIT and contribution along with program optimization. This role will be the SPOC for the account and will collaborate, coach and provide strategic direction to the offshore recruitment team to ensure quality profiles are delivered to the customer. As an RDM you are expected to be SME in the Business Unit/Domain specific offering and will be utilized as a SME when collaborating with the team and client. This is a salary plus bonus position.Bonus and other incentives are paid based on account growth. Must have prior experience managing staffing accounts in MSP model. No exceptions. Other responsibilities:? Responsible to manage a book of business in Total Talent and Digital Services Tower? Industry / Client Analysis (and intelligence building) ? Building relationships with the end-clients and MSP partners, promoting high-end technical and functional consultants.Cold calling and client visits, identifying decision makers, and working through the sales process to close businessAccount Performance and Business Growth ManagementCustomer Service Management: Overall Client, Consultant and Team SatisfactionLeverage personal network and/or other networks to identify and pursue opportunitiesResponsible to ensure that Total Talent solution is in sync with the client expectationsStrong technical and business functional acumen in understanding of job specifications in business domain like IT, Functional, Professional, etc.Establishing and maintaining interview and hire statistics, as well as other appropriate metrics.Reporting outputs to management to validate effectiveness of recruiters and/or recruiting programs.Managing all pre- and post- recruitment activities, including monitoring assigned daily tasks to ensure that all accounts were served and the capacity utilization was optimal.Develop and present to prospect clients the Stefanini Total Talent and Digital Service offerings Expectations:Develop new business for the Total Talent and Digital Services TowerDesign, and develop plans to improve account performanceHarvest current Stefanini relationships and open new opportunities Partner with Stefanini client base to understand and anticipate Staffing/Consulting/Total Talent needs of the business and to implement appropriate long-term strategiesGrow Stefanini book of business by expanding services with current client baseLead by example, be in the weeds, and be willing to insert yourself into the recruitment and delivery process at all levelsLead intake calls with recruitersPerform Interview preps and post interview follow upsManage day to day activities from following up on timecards to having strategic conversations with clients Be a SME on the Stefanini Total Talent offeringsLead, and propose new ideas and drive change

? 5 - 10 years' experience in business development or combination of Business Development and Account Management? 5+ year experience in staffing, recruitment, or professional services sales is a must? Previous experience cold calling? Experience selling and managing an account within the MSP model is highly preferred? Must have a proven track record in achieving targeted sales results or quota? Must be willing to travel 10%

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