Scrum Master III

Overview

• Guiding and coaching the Scrum Teams and organization on how to apply agile values and principles, and use the Scrum Framework to delight customers
• Assessing the Scrum maturity of the team and organization and coaching the team to higher levels of maturity
• Protect the team from outside influences and remove impediments
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
• Facilitating getting the work done without coercion, assigning, or dictating the work
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting and educating the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog
• Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value
• Facilitating various Scrum and/or Kanban activities such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
• Empowering the team to be self-organized
• Perform other duties as assigned
• Conform with all company policies and procedures

• Must exhibit expert knowledge of agile frameworks including Scrum and Kanban
• Professional Scrum Master and advanced certification and at least 5 years of agile experience
• Prefer proficient in the use of Agile delivery tools such as TFS, Jira and Azure DevOps
• Demonstrated evidence of continuous learning mindset

• Exceptional coaching and mentoring skills at the team and management levels
• Ability to teach and train on Agile, Scrum, Kanban at a level accessible to beginners with the ability to deep dive for advanced topics
• A change agent; progressively challenging the team and organization to continuously improve
• Excellent understanding of product and sprint backlog tracking, burn down metrics, and velocity
• Strong negotiation, leadership, and written and verbal communication skills
• Strong knowledge, skills, and ability working in a collaborative team environment
• High maturity of diplomacy and ability to see and rationalize multiple points of view
• Excellent people skills, with an ability to partner with a diverse leadership team
• Servant leader who Supports the development team, the product owner, and the organization
• High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy, and social skills)
• Ability to understand GM Financials business; apply knowledge and critical thinking skills in day-to-day problems and solutions
• Ability to provide leadership through influence, inspiration, collaboration and teamwork
• Ability to listen and communicate effectively with others both verbally and in writing
• Ability to demonstrate integrity while successfully managing work demands and pressure

• Bachelor's Degree in related field or equivalent work or military experience required
• Master's Degree in related field preferred

• 2-4 years in a role leading through influence
• 2-4 years project management experience
• 3-5 years working in a digital environment

• Subject to stressful situations
• Limited travel may be required to support business needs
• Flexible schedule with possibility of working long hours