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    Quicken Loans, LLC
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Preferred Qualifications
  • 2 years experience installing and configuring Sitecore
  • Experience installing and configuring System Components
  • Experience with administration and Monitoring
  • Ability to administer code releases and deployments
  • Experience with Azure, AWS, Google Cloud Platform, or relevant Cloud System Engineering
  • Bachelor's Degree in computer science, information technology or a related field or equivalent experience
  • Proficiency in the Microsoft Office Suite
  • Experience with various programming languages
Job SummaryThe System Administrator works on the design, configuration, implementation, maintenance and administration while ensuring the stability, integrity and efficient operation of the information systems that support core organizational functions.

  • Install system and associated hardware updates, maintenance and/or upgrades
  • Analyze and propose system configuration changes to business partners and end users
  • Analyze and assist with software configuration functions and activities for web based and internally hosted applications
  • Help integrate externally hosted (cloud) based systems with internal applications with minimal supervision
  • Ability to configure Sitecore for deployment and scaling
  • Experience with Security Hardening
  • Experience addressing Performance Issues and Tuning
  • Experience ensuring system availability (uptime) and performance of the Sitecore platform
  • Ability to own incident and problem (tickets) management for Sitecore by ensuring incidents and problems from all business units are resolved quickly, completely and to the satisfaction of the customer
  • Ability to ensure complete and accurate backups of the Sitecore environments happen on a regular schedule
  • Experience developing and managing internal metrics to assist with initiatives that improve the quality of the organization's Sitecore platform and the processes that support it
  • Able to create and enforce standards, policies, best practices and procedures related to the support and operations of our Sitecore platform
  • Able to offer suggestions and improvements for documentation and best practices
  • Able to document solutions and operating procedures and train personnel on execution in accordance with the procedures
  • Should also be able to demonstrate good English communication skills in explaining the Sitecore CMS features to end users
Who We AreWe're America's largest mortgage lender, closing loans in all 50 states. J.D. Power ranked Quicken Loans "Highest in Customer Satisfaction in Primary Mortgage Origination" for the past 10 consecutive years, 2010 - 2019. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for 6 consecutive years, 2014 through 2019, each year the company was eligible. There's a simple reason we've been so successful: We care about the people we work with.

If you're tired of stuffy, bureaucratic workplaces, then you'll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won't find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine's first ever list of "Best Places to Work for African Americans" in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 13 years running, hitting #1 the last 5 years. We were also ranked #14 in FORTUNE Magazine's list of "100 Best Companies to Work For" in 2018, remaining in the top 30 for the past 15 years.

DisclaimerThis is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

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