-
ID
#32202156 -
Job type
Full-time -
Salary
TBD -
Source
Massachusetts -
Date
2022-01-19 -
Deadline
2022-03-20
Computer Tech
Massachusetts, Western massachusetts 00000 Western massachusetts USAVacancy expired!
Service Technician
Small Wilbraham based computer shop is looking for an experienced service technician. Applicants must have a strong Windows background.
Minimum requirements for this position include the ability to:
Expertly navigate the Windows OS
Document processes and procedures
Install/uninstall various software systems
Follow written and spoken direction
Multitask (work on several different machines at once)
Manage your time well
Take the lead on projects and/or direct others but also be a team player
Politely discuss the evaluation of machines with clients/customers in person or via phone/email
Support customers/clients in person or by remote access of machines
Perform setup and configuration of desktop/laptop equipment
Troubleshoot virus and software issues
Manage installs, moves, adds and changes of desktop/laptop hardware, software & cabling
Troubleshoot, resolve, and document end-user help requests for desktop, laptop, and peripheral problems via the company’s service order software
Ensure the timely resolution of service orders and customer requests.
Reliable Transportation with Valid Driver's License
Needed skills for this position include:
A+ / Net+ Certification or equivalent experience
Background knowledge of Macs/Apple a plus
Networking/wiring experience
The position is full-time 40 hours. Please take into consideration that this is a nonsmoking environment, and we prefer nonsmokers, as we have several employees who are highly allergic to cigarette smoke.
Please send a letter of interest with a current resume to admin@pocosys.com or feel free to send any pertinent questions regarding this position.
Vacancy expired!