Job typeBusiness Operations
6018 - Norwood - 1320 Boston Providence Turnpike, Norwood, Massachusetts, 02062CarMax, the way your career should be! Provide an iconic customer experienceEnsuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too.What you will do - Essential responsibilities
- Complete administrative tasks to support all store departments
- Provide customer service by greeting customers and guiding them through paperwork
- Communicate effectively with customers and business partners
- Maintain coverage at information desk and answer multi-line phone system
- Customer service experience
- Thrive in a fast-paced office environment
- Good listening skills and a strong customer focus
- Strong written and verbal communication skills
- Basic computer skills, including word processing and spreadsheets
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