Help Desk Technician

Smart Source is looking for 5 Desktop Support/Help Desk Technicians to complete a 8+ month contract in the Boston area.

• Image Laptops with the latest corporate image
• Work with users to configure to their individual specifications
• Hand off laptop to the end-user
• Retrieve all old equipment that will no longer be needed. (desktop, laptop, printer, etc)
• Work to clean up floors/suites of IT equipment for furniture replacement (remodel) once remodel is complete deploy equipment back to areas to suit the new purpose of that area (dedicated spaces and hoteling spaces)
• Configure printers for new locations
• Coordinate surplus /disposal of all returned equipment
• Must be proficient in Windows 10, Office 365 and AD Group policies
• Technician is given instructions for work to be completed
• Standard background check and drug screening will be required.