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  • ID
    #8329482
  • Salary
    TBD
  • Source
    Kelly Services
  • Date
    2021-01-19
  • Deadline
    2021-03-20

Vacancy expired!

Coverage SpecialistGreater Boston Area (travel between sites within 50-mile radius)Direct-Hire OpportunityMonday-Friday, Day-ShiftKelly Science & Clinical has an exciting direct-hire opportunity for a Coverage Specialist to join a great team in supporting leaders within the Biotechnology/Pharmaceutical industry throughout the Greater Boston Area. This role would require travel between various sites within a 50-mile radius and would be a great opportunity for someone who enjoys utilizing strong communication/organizational skills and with previous client-facing customer service experience!Job SummaryThe Coverage Specialist supports multiple facilities and/or customers in a strategic geographic area and may perform the job functions of Coordinators, Technicians, Material Handlers, Glass Washers when scheduled vacations, leave and /or emergency situations occur. The Coverage Specialist responsibilities are within a designated territory although secondary back up responsibility requires travel outside of the designated territory.MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance)Performs all duties associated with operations of Site Services.

Works closely with management to complete projects such as Standard Operating Procedures, Scopes of Work, Training, and other assorted tasks along with direct customer interfacing relative to job functions.

Interfaces directly with customer Point-of-Contact, purchasing directors, facility directors and plant managers etc. to procure lab supplies and material.

Utilizes Company and customer computer systems: SAP, Citrix, VBQ, Info Access, SharePoint, Ariba, SAP, EZ Source, ESpree, Nexus, Pitney Bowes, UPS, Fedex, Inventory Manager Chemical Manager, WIMS, JD Edwards and customer specific applications.

Trains Company Lab and Production Services associates on all service offerings.

Provides SAP Support (Full customer services, credit rebills, invoice scrubbing).

Modifies, designs, and maintains quality metrics and key performance indicators.

Manages a budget related to expense reports.

Meets revenue, TOE, safety, performance and quality goals and objectives

Creates programs for enhanced service efficiencies.

May require traveling to customer sites.

Perform other duties as assigned.

QUALIFICATIONS (Education/Training, Experience and Certifications)High school diploma or GED required; Associates degree or undergraduate degree in business or science related field is preferred

3 -5+ years’ experience in Inventory control/procurement/shipping and receiving/Inside Sales, etc.

IATA, DOT, OSHA Right to Know, IMDG

Forklift Certification a plus

Valid Driver’s License and transportation; CDL a plus

Hazwoper Certification a plus

Prior experience with Company products and services a plus

Cross referencing and inside sales experience a plus

Must be able to travel 50% of the time

KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)Conform to all customer requirements for background checks, health and safety issues, security clearances and medical checkups.

Strong communication and presentation skills

Knowledge of Information Access and SAP; proficient Microsoft Office and computer skills

Excellent Customer Service Skills: displays a professional can- do attitude

Knowledge of procurement/Inventory management systems and procedures

Ability to perform duties with the highest regard for safety, quality, and site protocols/policies/procedures

Cross Referencing skills

Must be exceedingly flexible, forward- thinking, motivated, and have the ability to act independently

Why Kelly ® ?Kelly® Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interests—it’s the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.About Kelly ®At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

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