SalaryUSD $45.00 - 56.24 per hour 45.00 - 56.24 per hour
SourceRandstad Corporate Services
job summary:Exciting Command Center Analyst opportunity working for a top enterprise healthcare company in Boston. Looking for an expert with many years in a command center, strong knowledge of tool sets and experience writing process documentation and procedures. Dynatrace(DTSaaS) and New Relic experience required. location: Dorchester, Massachusettsjob type: Contractsalary: $45.00 - 56.24 per hourwork hours: 8am to 5pmeducation: No Degree Required responsibilities:
- Provide systems alerting/monitoring and first level support of all incidents related to the MAHIX application.
- Utilize Dynatrace and supplemental monitoring tools for troubleshooting and correlating alerts.
- Effectively communicate awareness, issues, alert confirmations and status, to team and other areas.
- Perform manual application and portal testing to ensure systems are available and functioning as 'check-out' activities during post maintenance schedules.
- Help drive risk prevention, awareness, and team accountability, helping identify and raise awareness for incidents that may breach or may have incorrect Severity levels assigned
- Experience level: Experienced
- Minimum 5 years of experience
- Education: No Degree Required
- Dynatrace (DTSaaS)