Senior Manager/Director of Product Management, Marketing Cloud, Pardot

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProducts and TechnologyJob DetailsLooking for an exciting new Product challenge? Salesforce Pardot B2B Marketing Automation is one of the fastest-growing and most successful Salesforce acquisitions of all time. We are looking for a Product Management Director to continue to drive our extraordinary growth by building features to support key customer needs. This is your chance to be part of an exciting team that is changing the way businesses operate in the cloud. We're looking for an exceptional product leader to help craft, drive, and execute the vision for a cohesive content management experience for Salesforce Pardot customers.We need an exceptional Product leader to:Own the product vision for content creation, management, and reporting on the Salesforce platform. Ensure that it aligns with the overall product and company vision.

Be an expert on the domain, the market, the trends. Evangelize the vision constantly so all stakeholders are aligned, have context and understand where we are going.

Represent the customer. Be the champion and voice of Pardot customers. Build impactful, personal customer relationships. Bring the customer’s voice into the creation process.

Drive for the best customer experience possible. Work closely with UX to develop, test, and deliver assets to engineering.

Measure success. Measure everything. A feature’s release does not constitute success. Define what success means for each feature and each function before it even goes to development. Develop ways to constantly define and monitor success.

Collaborate across teams. We win or lose as a team. Product Managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job.

Communicate clearly and efficiently. Define expectations for engineering teams and hold them accountable to success and failures. Work closely with Product Marketing Managers to promote your products both internally and externally and ensure a cohesive message.

Qualifications7+ years of experience in a Product Management role

Experience defining and conducting user experience research to glean key insights into our target customers and users

Demonstrated experience in gathering and transforming product requirements into an actionable product roadmap

Top notch written and oral communication skills, including experience presenting to executive leadership, participating in the sales cycles, evangelizing product strategy, and handling sensitive customer escalations

Strong collaboration, influence, and negotiation skills to align the organization around prioritization and delivery of product roadmap

Experience working with B2B marketing automation software, such as Pardot, Marketo, Eloqua, or HubSpot

Deep knowledge of Salesforce’s Sales Cloud product and/or Salesforce Lightning platform and capabilities

Leadership DNA - proven ability to set a vision, excite and lead a cross-functional technical team

Proven success gathering and transforming market and business requirements into a successful product strategy

Experience presenting to executive leadership and handling sensitive customer situations

Ability to handle multiple competing priorities in a fast-paced environment

Strong user experience/design sense, with a record of building great products

Strong troubleshooting and analytical thinking skills

Ability to lead and work autonomously

Experience with agile development methodologies, such as scrum or Kanban

Bachelor’s degree in a technical discipline is a plus

Desired Skills and ExperienceProduct management experience with Enterprise SaaS

Deep familiarity with the marketing technology landscape and marketing user needs is a bonus

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