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  2. Massachusetts
  3. Boston
  4. Architect/engineer/CAD
  5. Help Desk Support Engineer
  • ID
    #20006678
  • Job type
    Contract
  • Salary
    TBD
  • Source
    Eliassen Group
  • Date
    2021-09-20
  • Deadline
    2021-11-18

Help Desk Support Engineer

 Massachusetts, Boston, 02110 Boston USA
 
Contract

Vacancy expired!

100% REMOTE Are you a skilled Help Desk Support Engineer looking for a stable long term opportunity?

If so, we may have the ideal role for you with our client in Boston.

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Help Desk Support Engineer:
  • Receive and respond to user requests via phone or chat
  • Help users with password resets and troubleshoot MS Office/Outlook issues
  • Ensure adherence to organizational policy and incident management process

Requirements of the Help Desk Support Engineer:
  • Bachelor's degree or technical certifications
  • At least 5 years of incident management call center support experience
  • Technical desktop support experience, including MS Office
  • Excellent customer service and communication skills
  • Knowledge of PC hardware and software
  • Flexibility in work hours
Job ID: 355266

About Eliassen Group:

Eliassen Group provides strategic consulting and talent solutions to drive our clients' innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a

$1,000 referral check!

Vacancy expired!

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