-
ID
#12267922 -
Job type
Contract -
Salary
$20 - $33 -
Source
Revolution Technologies -
Date
2021-04-12 -
Deadline
2021-06-11
Sr. Desktop Support Technician
Massachusetts, Boston, 02210 Boston USAContract
Vacancy expired!
- End-user support such as incident handling, "how to" questions, status of requests, detailed error analysis/resolution, and interface with other resolver groups
- Service Desk support such as error re-classification and gAHD case routing
- Usage of the following tools to deliver services: gAHD case management tools and knowledgebase, AccessIT portal, SIO workflow system with SAP GUI, and SIAMP.
- Also coordinates data collection for client litigation requests.
- Windows 10/Office 365
- SCCM experience
- Excellent customer service
- Worked in a corporate environment
Vacancy expired!
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