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    Indrasoft, Inc.
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Vacancy expired!

Job Title: ServiceNow Architect

Job Location: Columbia, Maryland (with option for Teleworking)

IndraSoft, Inc. is seeking a ServiceNow Architect/Developer who is well versed with architecting and migrating legacy applications to ServiceNow platform. The key responsibilities include:

  • Defining current state and target state architecture for the ServiceNow platform and Automation capabilities and ensure interoperability and scalability across different technology stacks.
  • Working as a member of the Platform Architecture team, assess, design, and implement the processes and configuration standards for current applications and future ServiceNow capabilities
  • Working with Product/Process Owners, design solutions to meet desired outcomes while ensuring platform integrity and control standards
  • Effective cross-functional leadership skills in working with engineering and operational teams.


  • S. degree in Computer Science, MIS or equivalent
  • At least 5-7 years of experience with integration of ServiceNow, development of no-code/low-code ServiceNow solutions and understanding of the architecture and business solution development on ServiceNow platform.
  • 3-6 years of ITSM, ITBM, or Order Management systems integration and/or implementation experience
  • Experience with web technologies (XML, HTML, Angular JS, Restful API, Powershell etc.) and developing with JavaScript on the ServiceNow platform.
  • Experience with supervising and inspecting code migrations between instances, as well as providing feedback to technical resources on approaches to remediate assigned defects.
  • Experience with coordinating ServiceNow upgrades across multiple ServiceNow modules and/or legacy ITSM systems.
  • Strong understand all technical aspects of the ServiceNow (SNow) implementation including SNow architecture, Application UI, Process and solution integration, Workflow design/ configuration, Reporting, and Integration components (SSO, LDAP, etc.).
  • Experience with ServiceNow custom application/portal and Information Architecture - ServiceNow Common Services Data structures are a big plus

Preferred Skills:

  • Ideal candidate must be self-motivated with a proven track record in ITSM and Order Management technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
  • Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast-moving environment.
  • Ability to understand business requirements and convert them into solution designs
  • Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities. Must demonstrate good judgment and pragmatic approach to delivering a successful implementation
  • Should have participated in, and be familiar with federal government processes and methodologies
  • Preferred but not required: Ideal candidates will also have the following ServiceNow Certifications: Certified System Administrator, and Certified Implementation Specialist
  • Strong presentation and communication skills

Security/Certification Requirements:

  • , DoD Secret Clearance or Ability to obtain Secret Clearance.
  • CompTIA Security+ CE or other DOD 8570 IAT II certification preferred
  • At least one ServiceNow product certification (e.g., ServiceNow Certified Application Developer, ServiceNow Certified Implementation Specialist, ServiceNow Certified System Administrator)

IndraSoft is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor s legal duty to furnish information. 41 CFR 60-1.35(c)

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