Litigation Support

Vacancy expired!

Required Experience

• Bachelor’s Degree, preferably in computer science, criminal justice, or related field.
• Working knowledge of personal networked computers including Windows 10 and networked printers.
• Excellent oral and written communications skills.
• Experience with Microsoft Word, Excel, PowerPoint, Access and Adobe PDF.
• Experience analyzing incoming electronic data to determine appropriate processing requirements.
• Experience working with IPRO Eclipse, Relativity, LawPrediscovery, Nuix, CaseMap valued but not required.
• Experience working directly with a variety of technical and non-technical users.
• Ability to organize and manage multiple priorities and meet tight deadlines.
• Ability to deliver the highest quality work under pressure.

Tasks

Litigation Support

• The contractor employee will assist with the hands-on file manipulation, loading, and conversion services. Create and modify files for upload, typically into commercially available off-the-shelf (COTS) products, and performs individual file conversion in support of electronic file processing.
• The contractor will receive, and process electronic files, including email files and other files in their native formats, digital image files, and load-ready data and image files; convert audio and video files to formats applicable for production or trial presentation; process and export in specified electronic formats and will load or import data into litigation support applications. Processing of electronic discovery will include importing electronic files, and OCRing documents using eDiscovery processing software, exporting electronic files to various formats, and loading and updating databases.
• The contractor will work with the Litigation Support Manager in modifying and manipulating files for use in litigation support applications and will perform quality assurance of all electronic file processing services.
• Contractor will work with the Litigation Support Manager to ensure that incoming productions are made under the applicable ESI specifications and when deficiencies are found, provides the Litigation Support Manager with detailed notice of deficiencies.
• Contractor will ensure that all exports for productions are made under applicable ESI specifications and/or the requirement of the requesting party or USAO personnel using the guidelines established by the Litigation Support Manager.
• Contractor will ensure high quality, timely, and cost-effective methods are followed through procedures established by the Litigation Support Manager.

Customer Support

• Contractor will provide support to solve day-to-day problems arising in the management of litigation support applications.
• They will provide customer service support including configuration, troubleshooting, and training in response to user requirements.
• Contractor will provide low-level IT customer service and support in troubleshooting, recovering, and resolving software/hardware problems.
• Contractor will provide printer maintenance to include replacing cartridges, removing paper jams, and escorting service technicians during maintenance of printer equipment.

General Skills

• Organizational skills are critical given the high volume of documents, data, and other materials the Contractor will be expected to work with.
• The Contractor must be able to effectively manage their workload, prioritize tasks, and maintain files in a consistent, systematic, and coherent manner.
• Communication skills are extremely important. This position requires working and interacting professionally and effectively with all levels of staff, including legal support staff, administrative staff, and attorneys. The ability to work as a team player in a professional office setting is also required.
• Contractor must be able to use some subject-matter knowledge and judgment to complete assignments consisting of multiple steps.
• Use provided guides, manuals, and procedures to select appropriate methods to accomplish tasks.
• Effectively learn and apply new office information and administrative skills.

Vacancy expired!