NOC Technician

Vacancy expired!

Description

NOC/VOIP Technical Support . The primary task of this position is to provide technical support directly to clients on all products including: transport (DSL, T1, and OC), VoIP, IP services, e-mail, traditional voice services and enhanced services (hosted PBX, Voice-mail to e-mail, and conferencing). Qualifications • Ability to quickly identify appropriate internal and/or external support services required to resolve network issues. • Proven ability to prioritize and execute multiple tasks in a fast-paced environment with minimal supervision. • Strong problem solving skills, troubleshooting, root cause analysis. • Must have and display excellent verbal and written communication skills. • Experience and/or working knowledge with TCP/IP, SNMP, Ethernet, DSL, POTS, T1s and DS3s, VoIP. • Working knowledge of: SONET and packet transport systems; circuit-mode (TDM) and packet-mode/soft switching systems; VoIP systems; Switch, SS7, understand VoIP protocol theory. • Working knowledge of Microsoft Office Suite and Microsoft Windows environment. • Working knowledge of Unix or Linux. • Understanding of the OSI Model. • Working knowledge of VoIP protocols (SIP, RTP, MGoogle Cloud Platform?) Strong organization, analyzing and problem solving skills. • Excellent written and verbal communication skills

Requirements

VOIP - Voice Over IP, TCP/IP - Transm Ctrl Prot/Internet Prot

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.

Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

Vacancy expired!