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  • ID
    #32390748
  • Salary
    TBD
  • Source
    Nelnet
  • Date
    2022-01-25
  • Deadline
    2022-03-26

Vacancy expired!

Nelnet is a student loan servicer that's grown into a fiber internet pioneer, real estate investor, and software provider. But that's just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.The Technical Solutions Engineer works with clients and internal associates to deploy code, create reports, troubleshoot problems and develop custom application solutions within the framework of FACTS SIS.JOB RESPONSIBILITIES:Develops solutions efficiently and effectively given the software tools available.

Solves application support issues through effective troubleshooting of complex problems with transactions, record history, and log information.

Performs data analysis and database adjustments for clients as needed.

Creates and supports baseline and forms-based custom reports, requiring JavaScript, HTML and CSS code.

Proactively resolves issues by identifying potential problems and implementing solutions.

Works within structured repository deployment environment.

Stays up-to-date with various technologies employed in the SIS platform and shares this knowledge with other support engineers.

EDUCATION:Bachelor’s degree in related field or equivalent experience.

EXPERIENCE:Must have a minimum of 2 years of experience in analyzing data using SQL tools.

Must have a minimum of 2 years of experience in JavaScript, HTML and CSS.

Extensive experience in examining, investigating and solving dynamic problems.

Must be able to resolve data discrepancies with clients and answer follow-up questions, while maintaining a high-level of service.

Ability to successfully balance multiple projects in a deadline driven environment.

Adobe Coldfusion experience is a plus.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:Ability to work independently.

Skills to resolve complex problems under higher pressure and in stressful situations.

Excellent time management and project prioritization.

Strong record in collaborating with other teams.

Demonstrated initiative and dependability.

Ability to be flexible, creative, detailed and customer service focused.

Highly analytical.

Great troubleshooting skills.

Self-motivated with the ability to take initiative.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .Nelnet is a Drug Free and Tobacco Free Workplace.

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