Customer Account Representative

Job Description

We have a Customer Account Representative position awaiting a personable and well-spoken professional with their growing staff. In this role, you provide superior customer service and a positive experience to our customers. You enjoy providing solutions to customers and selling products and services.

Salary range: $43000 - $53000 per year.

• Attract potential customers by answering product and service questions. Suggest information about products and services.

• Collaborate with the sales teams to improve workflows.

• Own the customer communication relationship during the project fulfillment process.

• Collaborate

• Maintain quick response times between clients and all internal teams.

• Coordinate pre-sales deliverables and share key information between the client and sales team.

• with cross-functional teams across business and product.

• Assist and take responsibility for quality control of the team’s work and provide constructive feedback on the tone and creative direction of the work.

Qualifications

• Customer Service experience required.

• High School Diploma / GED required.

• BA/BS degree strongly preferred.

• Proficiency in MS Word & Excel.

• Excellent interpersonal, verbal, and written communication skills.

• Positive, customer-minded individual with a passion for serving.

• Strong problem-solving abilities and attention to detail.

• Able to prioritize, multitask, and manage time effectively.

Additional Information

• This is not a remote job
• Disability Insurance
• Employee Assistance Program