-
ID
#45298982 -
Job type
Permanent -
Salary
TBD -
Source
Apex Systems -
Date
2022-08-29 -
Deadline
2022-10-28
Helpdesk Support
Iowa, Waukee, 50263 Waukee USAPermanent
Vacancy expired!
- Provide remote technical guidance, assistance and coordination to end-users for PC, network, software and hardware problems
- Daily tasks include, but are not limited to, diagnostics, troubleshooting, resolving network and wireless issues, setting up user accounts, formatting and setting up desktop and laptop computers
- Accurately document details related to client support issues in help desk ticketing system and complete ticket/tasks efficiently
- Create, build and foster strong and effective working relationships with peers, management, clients, and vendors
- Ensure growing knowledge of company supported systems, with a goal of becoming a product expert
- Ability to display dependability through IT Help Desk shift coverage spanning Monday-Friday 7am-7pm CST
Vacancy expired!
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