Administrative Assistant

Description Robert Half is searching for a Customer Service Professional that is looking to align themselves with a local Real Estate company here in Davenport, IA. This position requires someone who can provide a superior customer service experience via phone, chat, and email communication. If you are detail oriented, have great grammar and punctuation, and have an interest in the real estate industry, this could be the perfect role for you. 30-40 hours per week, some weekends required, contract to hire.How you will make an impact:Handle calls to Customer Service throughout the day.

Respond to incoming chats and text messages throughout the day.

Make sure that buyer and listing inquiries are handled quickly and professionally, either by listing agent or by an agent assigned. Prioritize showing requests.

Prospect company-generated leads by calling, texting, and emailing clients and assigning to agents and Ruhl Mortgage loan officers when appropriate.

Follow up with client and agent assigned on incoming referrals assigned (LeadTrax, Customer Service calls, etc.)

Forward information to loan officers; follow up on approval process to uncover referral opportunities.

Interact with clients with a focus on sales and assisting them to get transactions closed.

Mail marketing postcards to generate more leads.

Other duties as assigned. Duties subject to change based on needs of the department.

Requirements

Requirements of the Position:One year related experience in an office environment or customer service experience.

One year experience working with the general public.

Prior sales or telemarketing experience and creative mind desirable, but not required.

Strong or advanced computer skills.

Ability to communicate verbally and in writing effectively throughout all levels of the company

Ability to multi-task; be patient and flexible and adjust to changing priorities

Manage stress in a fast-paced environment

Longevity, ideally 2+ years of experience working in an office

Deep understanding of customer service

Knowledge of Coordinating Schedules

Data entry experience desired

If you are passionate individual that thrives in a creative environment, we would love to have you discuss about joining our dynamic and growing company. We are setting interviews up for next week following the holiday, so contact us today!­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .