-
ID
#49531727 -
Job type
Permanent -
Salary
TBD -
Source
Emerson Electric Co. -
Date
2023-03-24 -
Deadline
2023-05-23
Manufacturing IT Systems Support Analyst
Indiana, Rushville, 46173 Rushville USAPermanent
Vacancy expired!
JOB DESCRIPTION
If you are an Information Technology Professional looking for an opportunity, Emerson has an exciting opportunity for you! This role is an exciting opportunity to support the HVACR Americas business. Based in our Rushville, IN location, you should have a broad range of IT knowledge which is ideal for, ranging across hardware, software, network, telephony, and A/V areas. You will problem-solve, diagnose, analyze and troubleshoot. You will analyze issues to define the problem. You will have the opportunity to work in a changing environment and will need to adapt priorities to support the production line. You will have the opportunity to learn grow and apply your knowledge to support the business. As a Manufacturing IT Systems Support Analyst, You Will:- Provide Plant PC/Hardware/Test equipment troubleshooting and support
- First call for hardware issues diagnostics
- Initial Triage and Problem Determination
- Application-related issues = contact Application Owner
- Local infrastructure (i.e. server, switches) or accessories = contact Enterprise IT Portal or Service Delivery Manager
- Production line test machines diagnostics coordination
- Support the MRO vending machines
- Coordination of hardware installation with Enterprise IT for routine upgrades and replacements
- Label Printers, Shop Printers
- Configure and troubleshoot
- Scan Guns
- Configure and troubleshoot
- Provide Plant project support
- Work with Enterprise IT for scoping and requirements i.e. Assist with line, Plant network drops, Power (coordinate with maintenance), Workstation stands, Unique system requirement definitions, monitoring hardware health and condition as the on site infrastructure etc.
- Coordinate with platform/Enterprise IT services for purchasing and configuration of project hardware following Emerson standards
- Work with Enterprise IT for scoping and requirements i.e. Assist with line, Plant network drops, Power (coordinate with maintenance), Workstation stands, Unique system requirement definitions, monitoring hardware health and condition as the on site infrastructure etc.
- Be accountable for unique plant applications, databases, and interfaces
- LiveLoad support
- First call application issue diagnostics, configurations,
- Coordination of platform support
- Trouble shoot applications, scanning systems, live load, production workstation
- Manufacturing line technology (scanners, monitors, sensors)
- Basic PLC support
- Plant on-Prem application servers and application
- Test equip measurement data
- Gauge computers
- Production scheduling etc
- Bi-directional conduit between Plant, Platform, and Enterprise IT
- Associate's Degree in Information Technology or related field AND/OR a minimum of 2 years experience in information technology field with an emphasis on:
- IT Help desk support and troubleshooting
- Understanding the basic business processes - materials, production
- Data communications
- Windows operating system, SQL server environments
- Must have a strong appetite for quickly learning new technologies and must be able to quickly adapt to change
- Must be able to communicate effectively with technical and non-technical personnel
- Legal authorization to work in the United States - Sponsorship for this role will not be provided
- Bachelor's degree in Information Technology or related field AND/OR 3 or more years in the information technology field
- PLC programming knowledge
- Manufacturing execution systems (MES)
- Project management experience
Vacancy expired!
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