• Find preferred job with Jobstinger
  • ID
    #49531828
  • Job type
    Contract
  • Salary
    $20 - $21.5
  • Source
    Pomeroy
  • Date
    2023-03-06
  • Deadline
    2023-05-05
 
Contract

Vacancy expired!

Our client is looking for a skilled individual for a contract-to-hire job in Kokomo, IN. The appropriate candidate will be skilled in Windows pc and laptop support and end-user support. Responsible for installations, upgrades, software downloads and maintenance on hardware and equipment. Candidate will start with 2 weeks of training and then will be assigned to a shift, but must be willing to work various shifts as changes may occur.

Essential Job Functions
  • Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
  • Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.
  • Instructs customers in the operation and maintenance of systems/equipment.
  • Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
  • Ability to walk and stand for several hours.
  • Will train the right candidate on automotive software and processes.

Basic Qualifications
  • High school diploma or G.E.D.
  • 4-5 years of service desk or field support experience
  • Experience working with the company's hardware, software and equipment products

Other Qualifications
  • Good interpersonal skills to work with customers and other unit personnel
  • Good analytical and problem solving skills
  • Good communication skills
  • Good time management and organizational skills
  • Ability to resolve hardware and equipment problems
  • Willingness to travel to other sites within 20 miles

Work Environment
  • Office/Automotive Plant environment
  • May require weekend work
  • May require shift work

Vacancy expired!

Report job