-
ID
#49531828 -
Job type
Contract -
Salary
$20 - $21.5 -
Source
Pomeroy -
Date
2023-03-06 -
Deadline
2023-05-05
IT Field Support Technician
Indiana, Kokomo, 46902 Kokomo USAContract
Vacancy expired!
Our client is looking for a skilled individual for a contract-to-hire job in Kokomo, IN. The appropriate candidate will be skilled in Windows pc and laptop support and end-user support. Responsible for installations, upgrades, software downloads and maintenance on hardware and equipment. Candidate will start with 2 weeks of training and then will be assigned to a shift, but must be willing to work various shifts as changes may occur.
Essential Job Functions- Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
- Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.
- Instructs customers in the operation and maintenance of systems/equipment.
- Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
- Ability to walk and stand for several hours.
- Will train the right candidate on automotive software and processes.
- High school diploma or G.E.D.
- 4-5 years of service desk or field support experience
- Experience working with the company's hardware, software and equipment products
- Good interpersonal skills to work with customers and other unit personnel
- Good analytical and problem solving skills
- Good communication skills
- Good time management and organizational skills
- Ability to resolve hardware and equipment problems
- Willingness to travel to other sites within 20 miles
- Office/Automotive Plant environment
- May require weekend work
- May require shift work
Vacancy expired!
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