Sr. Director, Network Engineering

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProducts and TechnologyJob DetailsBusiness Technology connects people and technology to transform the future of work at Salesforce. Guided by our core values of Trust, Customer Success, Equality, Innovation, and Sustainability, we deliver business outcomes that fuel growth, drive competitive advantage, and empower our employees and customers globally. BT’s scope stretches beyond traditional IT: We are also strategic partners, advocating for the best outcomes for our customers, always innovating, and helping to shape the future of work. We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We are Customer Zero, the best example of Salesforce products delivered globally, at scale, sustainably.The successful candidate will join our network services organization within Business Technology. This senior director position is responsible for network design, implementation, and the operation of our global data centers, backbone, internet egress, office, wireless and network security infrastructure.Reporting to this function is a team of senior engineers, directors and managers. This role is accountable for establishing strategic direction, developing engineering and operations best practices, and the delivery and service management of all network services. The candidate will have a passion for robust service monitoring and will leverage metrics and key performance indicators to drive excellence around service availability, reliability, capacity and security.As a leader, this role will invest in the career development of their direct reports and their overall organization. They will focus on building the skills and the capabilities that are required to increase team efficiency and reduce time to deliver. They will collaborate with peer organizations across BT Technology Services, Security, and our Technology and Product organizations to align strategic initiatives and to deliver on shared goals.Responsibilities:Ensures the successful execution of engineering projects by developing and implementing plans to ensure that all related projects are delivered within the planned scope, schedule, and budget

Drives continuous process improvement and innovation by identifying inefficiencies in current processes; improving the agility of the team; and adopting industry trends for innovation

Works closely with Product Management, Enterprise Architecture, Security, and Business Application Teams to develop new infrastructure capabilities

Develops and tracks key success metrics to ensure we are achieving our objective with new technologies

Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent

Guide teams to develop a multi-year roadmap for delivering new Network capabilities and enhancing existing capabilities

Alignment of IT strategy and planning with the company's business goals

Ensure the teams’ development process delivers quality and leverages agile/scrum methodologies

Identify world-class engineers, inspire them to join our team, and get them productive quickly

Supercharge the individual growth of engineers with coaching and mentorship

Minimum Qualifications:10 years of work experience in the network technology domain, with at least 2 years of experience in managing cross-functional teams or projects, and influencing senior-level management and key stakeholders

Experience in areas such as process design, Agile Scrum, re-engineering, organizational transformation, ITIL, Six Sigma and Lean and/or CMMI

Broad technical knowledge of network engineering systems

Enterprise experience within a global organization with 100,000+ employees

In-depth knowledge of engineering best practices, IT governance, and operational excellence

Must be results-oriented and able to move forward without complete information

Preferred Qualifications:BS or MS in Computer Science or Telecommunications

Experience in codifying infrastructure. Programming in Perl, Python, C/C or Java

Exposure to process and project management including PMP, ITILv3, and ITSM expertise

Experience with Agile and Scrum

This role is Office-Flex (1-3 days/wk in office) or Fully RemoteAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .Salesforce welcomes all.Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.