-
ID
#20179285 -
Job type
Permanent -
Salary
$18 - 19 per hour -
Source
Randstad Technologies -
Date
2021-09-24 -
Deadline
2021-11-22
Service Desk Analyst
Indiana, Indianapolis, 46204 Indianapolis USAPermanent
Vacancy expired!
job summary:
Looking for a passionate Service Desk Analyst to Log and categorize all incidents and responses in Client's Incident management system. This is an excellent opportunity to work in a fast-paced enviornment on a close tight-knit team for an exciting organization that is continuing to grow and evolve.MUST have ticketing experience (ServiceNow Preferred), Windows 10, Office 365 troubleshooting, MS Exchange location: Indianapolis, Indianajob type: Contractsalary: $18 - 19 per hourwork hours: 8am to 5pmeducation: High School responsibilities:Experience troubleshooting hardware and software Ability to install, maintain, and troubleshoot Proficient in supporting and troubleshooting Microsoft Office 365 Experience with Ticket /Incident Management systems Experience with using Active Directory and AD Manager Plus Experience with cell phones (iPhone & Androids) Ability to work remote, if need be Experience with VPN access (FortiToken) Experience with SharePoint Password resets and unlocks (we do not do this anymore) Creating Accounts and disabling users Adding or removing users to security groups, or setting security access level Experience with troubleshooting Network printers Understanding of Microsoft Exchange User maintenance, configuration of exchange accounts, creating and removing user accounts (this seems to be duplicated from above) qualifications:- Experience level: Entry Level
- Education: High School
- Microsoft 365
- SERVICE NOW
- MS Exchange
- Helpdesk
- microsoft
- customer service
- service desk
- ticketing system
Vacancy expired!
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