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BMC (TSOM) TrueSight Engineer/Analyst Normal , IL (Onsite) Implement, customize, and configure BMC TSOM application Maintain TSOM Application platform availability as per agreed availability commitment Integrate BMC TSOM to each other and third-party applications. Troubleshoot TrueSight application, customizations, integration issues. Follow the ITIL standard best processes. Recommend & plan upgrades/patches and roll out of new features Understands how to apply technology to improve the operational effectiveness or efficiency of specific functions or applications. Assist customer drive adoption of the monitoring solution across the environments Work closely with Service Owners to review service delivery quality with focus on continuous improvement Working Knowledge of TrueSight Synthetic Monitoring, Prometheus, Grafana, etc. Ability to work with significant deadlines for SRE & DevOps projects. Working knowledge of SQL Server, Oracle, PostgreSQL, DBFS, etc. Able to design & document the requirements comprehensively to execute the Project Plans. Ability to automate complex requirements using scripting. Very good troubleshooting skills to debug the scripts - DOS Batch, Power Shell, Perl, Python, Unix Shell script and Java Scripts, etc

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