Medical Assistant - Digestive Health Clinic, Full-Time, Days

Job Description

The

The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic, maintaining neat, clean and safe patient care areas, promoting patient satisfaction by interacting with patients in a professional, friendly manner, and safeguarding patient confidentiality.

• Assures efficient patient flow through the site:
  • Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination.
  • Obtains accurate vital signs, per organization standards.
  • Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information.
  • Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms.
  • Anticipates/sets up equipment or supplies needed for visit.
  • Cleans and prepares exam room for next patient.
  • Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
• Assists practitioner with medical and surgical procedures in accordance with established protocols such as:
  • Electrocardiogram (ECG)
  • Venipuncture
  • Immunizations
  • Setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider
• Provides high quality care by:
  • Preparing and stocking all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments
  • Participating in environmental safety rounds
  • Maintaining vaccine/medication inventory
  • Monitoring and maintaining equipment and instruments according to clinic guidelines.
  • Assisting in ordering supplies and correctly disposing of all expired items.
  • Adhering to office opening and closing procedures.
• Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner:
  • Accepts and performs delegated responsibilities in a positive manner.
  • Offers assistance to others.
  • Attends and participates in staff meetings.
  • Communicates appropriately and effectively with patients and patient care team (in the office and on the phone)
• Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum)
• Performs all other duties as assigned by the Supervisor or Manager

Qualifications

• High school diploma or GED.
• Current certification as a:
  • Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) or
  • Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or
  • National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
• American Heart Association accredited Basic Life Support (BLS/CPR) certification.
• Zero (0) to two (2) years experience in a relevant role.
• Completion of pre-employment competency exam.
• Strong computer skills.

• Completion of accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with electronic medical record.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.