Active Directory

VDart – We are a Global Information Technology Services & Workforce Solutions firm headquartered out of Atlanta, GA with presence in US, Canada, MX, UK, Belgium, Japan & India. Founded in 2007, Our team of over 2550+ professionals continually create impact for our customers worldwide in solving complex technology challenges with cutting edge technologies. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Data Sciences, Cyber Security, IoT, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in the UK, Mexico, Canada, and India, we provide global workforce solutions to our customers covering EMEA, APAC & Americas. VDart is an award-winning organization recognized by Inc 5000 Hall of Fame; Atlanta Business Chronicles Fastest Growing Companies; NMSDCs National Supplier of the Year; Ernst & Youngs Regional Entrepreneur of the Year and more. Position: Active Directory Bill Rate: $Negotiable Location: Chicago, IL Duration: 6 Months Responsibilities:

• Adhering to SLAs
• ITIL Processes awareness and adhering to
• Reporting to the Track Lead / Team Lead
• Helping team members in case of Issues/Technical Problems
• Handling tickets / requests
• Troubleshooting technical issues
• Ensuring that the processes are adhered to
• Understanding of Multi-geo support environment
• Support day-to-day aspects of the level 2 calls of Active directory & HyperV/VMware during business hours
• Meet the SLA and QOS level
• Escalation of all pending and failed calls
• Improves and maintains customer and employee satisfaction
• Provide L3 level support on AD, DNS, HyperV/VMware, Monitoring and Reporting
• Implementing Backup/Restoration Strategy for 24x7 operation support
• Applying patches/upgrades to maintain security level
• Assist in implementation of Data centre consolidation
• Perform H/W & performance monitoring and implement recommendations
• Day-to-Day reporting tasks
• Antivirus solutions

• Designing and managing multiple Active Directory Forests and Domains for a large, geographically dispersed enterprise
• Experience in administering DNS, WINS, DHCP and PKI
• Experience with configuring Group Policy Objects to secure a Windows infrastructure and WMI filtering
• Sound knowledge in AD Site replication and topologies
• Experience working at an AD 2008 functional level and migration to 2012 functional level preferred
• Experience with domain consolidations/migrations preferred
• Experience working with Microsoft to perform ADRAP preferred
• Experience in Microsoft Windows Server Administration, to include Server 2003, 2008 and 2012 AD and OS
• Experience using a ticket management system for work prioritization and daily workload management
• Superior problem solving and troubleshooting skills at the System Engineer level
• Possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers
• Experience in scripting leveraging PowerShell is preferred
• Ability and confidence in making system recommendations and providing excellent customer support
• Excellent written and oral communication skills are required
• Knowledge in ADFS is required
• Should have knowledge in MS Azure
• Experience in Migration Tools like, ADMT / Quest is preferred

• Excellent communication and conversation skills (Verbal and Written)
• Good documentation skills
• Good working knowledge of MS OFFICE (Including MS Project and Visio)
• Should have a great customer handling skills
• Able to handle unforeseen situations
• High level of acceptance
• Can drive HCL's value and its methodology