Client Relationship Representative

Job Description

The Client Relationship Representative will deliver outstanding customer service to both our internal and external customer base. The successful candidate will build excellent relationships and capitalize on customer loyalty by providing customer service. With the use of numerous applications, the candidate will be responsible for researching, analyzing, and taking the initiative for proactively resolving issues and problems.

Salary range: $44000 - $52000 per year.

• Educate our clients about all products and services and industry trends.

• Work closely with other representatives to build, reinforce, and maintain existing clients and relationships.

• You will be responsible for all administrative and sales client service issues.

• Ensure all information requested by the sales representative is forwarded on a timely basis.

• Highly diligent in understanding customer requirements.

• Demonstrating strong multi-tasking skills while still being accessible to our client base by performing the day-to-day operations.

• Responsible for developing, tracking, and reporting. Along with offering business-building ideas to enable our customers to become more efficient in the way they do business with us.

Qualifications

• Positive, customer-minded individual with a passion for serving

• Strong problem-solving abilities and attention to detail

• Excellent interpersonal, verbal, and written communication skills

• Proficiency in MS Word & Excel

• Able to prioritize, multitask, and manage time effectively

• Professional experience in a call-center/client support environment a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.