Product Account Coordinator

Job Description

We are looking for an Product Account Coordinator to provide day-to-day support to our corporate group members team and ensure smooth sales procedures.

To succeed in this role, you should be highly organized and able to perform multiple tasks for different teams/clients at the same time. If you have experience with marketing campaigns and understand what excellent customer service is, we would like to meet you. Our ideal candidate is able to both administer daily sales activities and brainstorm innovative ideas to improve our customer relationships.

Salary range: $38000 - $48000 per year.

• Prepare, file and retrieve sales-related documents, like contracts

• Working closely with assigned clients and leads to determine needs.

• Design and renew sales pitches

• Communicate directly with existing and prospective clients across different platforms to find out about their needs

• Update internal databases with account information.

• Coordinate meetings, calls and demos for the Account Management team.

• Conduct research on prospective clients.

• Liaise with internal teams to ensure proper pre- and post-sales service.

• Communicate customer feedback to Marketing, Sales and Product Development teams.

• Maintaining an accurate and updated database of client information.

• Generate new customers on a daily basis for our clients.

• Create detailed reports of campaigns’ results.

• Perform market and competitive research.

Qualifications

• Bachelor Degree in Marketing, communication, or related (College or University)

• Intermediate level proficiency using PC ( G suite, Excel, and Word)

• Positive, energetic person with expertise working in the Customer Service.

• Excellent communication skills (Verbal and written)

• Able to handle difficult situations in a manner that upholds good business relations

• Comfortable working in a team environment and independently under steady deadline pressure.

• Possess exceptional organizational and analytical skills to make sure all projects are completed timely.

Additional Information

All your information will be kept confidential according to EEO guidelines.