-
ID
#44942049 -
Job type
Permanent -
Salary
TBD -
Source
Infinity Consulting Solutions -
Date
2022-08-16 -
Deadline
2022-10-15
Product Manager - Operations
Illinois, Chicago, 60601 Chicago USAPermanent
Vacancy expired!
TITLE: Product Management - Operations
Location: Chicago, ILThe Product Manager - Operations will be responsible for engaging with operations stakeholders & supporting groups to proactively identify opportunities, gather requirements, evaluate business cases, identify portfolio, develop roadmap, prioritize backlog, manage delivery using agile methodologies, etc.What You'll Do:- Engage with operations, central services, supply chain / procurement teams, etc. in evaluating repair management process & application improvement opportunities
- Lead order management, shop management & procurement functional process design
- Develop and oversee operations product roadmap
- Conceptualize process design / functionality changes, automation capabilities, etc. to address gaps
- Evaluate and propose solutioning options including custom development, packaged applications / COTS, etc.
- Identify, deploy & manage portfolio of tools to manage solution effectively
- Evaluate needs & set up the operations product group
- Coordinate with operations and operations support team stakeholders to oversee continued transformation of operations processes
- Work with process owner to prioritize operations project & enhancement backlog for internal / 3rd party product teams
- Manage product backlog and oversee execution of scrum processes
- Engage with development teams, 3rd party vendors and applications / SaaS providers in developing functionalities to cater to business requirements
- Establish & monitor KPIs to evaluate process and product effectiveness
- Work with IT PMO / scrum master to oversee sprints and manage delivery
- Manage testing and deployment of product updates
- Other duties as assigned
- 10+ years of experience in ERP (SAP, Oracle, or similar) functional / product support
- 5+ years of experience in Product Management
- Must have excellent O2C, Supply Chain & P2P process knowledge
- Experience in manufacturing, Client or similar industry preferred
- Experience in automotive repair industry is a plus
- Knowledge of lean, six sigma, etc. concepts is a plus
- Must have experience in running projects using Agile methodology
- Customer relationship focused, process driven, metric focused, results oriented, organized, self-directed
- Ability to influence and build relationships
- Strong communication and presentation skills
- Must be flexible to travel within US & Canada, if needed
Vacancy expired!
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