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    JPMorgan Chase
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Vacancy expired!

Our team is a close-knit group including people with product and project management backgrounds. We operate in a fast-paced, team-driven environment and we have a lot of collaboration among ourselves, with partner teams, and with senior stakeholders.You will be a key member of the team developing the overall strategy and roadmap for this transformation, including the roadmap for new tools and processes.Responsibilities:Acts as the voice of the client, articulating and championing their needs and ensuring client satisfaction goals are met

Partners with the business to understand current challenges, own current / future processes include documenting flows, gathers and evaluates internal client requirements with firmwide tool capabilities

Aligns the client's business strategy with the roadmap and set measurable performance objectives (OKRs)

Manages the project delivery for each client project requirements, build, testing and go live in collaboration with Product Design teams, including the escalation of risk, issues, dependencies

Coordinates client rollout and communications in partnership with the Business Readiness & Communication teams

Builds and maintains relationships with stakeholder groups

Liaise with Technology teams to define estimates for proposed development work, and interpret prioritization efforts

Ability to skillfully break down projects to key milestones, identifying critical dependencies, and driving project to on time delivery

Own current state analysis that includes documenting the end to end business processes as well as future state analysis and process flows

Required skills and qualificationsMinimum of 5 years of product management, project management or business process re-engineering experience

Prior experience and understanding of Client Service, Implementations and CIB Operations business areas and lifecycle knowledge preferred

Prior experience of Product Management in financial services preferred

Ability to build strong relationships within a short time period - Experience in managing stakeholders

Excellent communication skills and presentation skills; including generating presentations and effectively communicating at all levels including senior management

Logical and structured approach to planning and problem solving, attention to detail

Prioritization and organizational skills

Ability to work under pressure to meet deadlines

Curious, inquisitive, and motivated to deliver value to users & clients

Bachelor's degree preferred or equivalent work experience

This role provides an excellent platform to be involved in the transformation agenda across the CIB, D&PS and LOBs.JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.Equal Opportunity Employer/Disability/Veterans

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