Senior SCCM End-User Infrastructure Engineer

We are unable to sponsor for this permanent full-time rolePosition is bonus eligiblePrestigious Global Firm is currently seeking a Senior SCCM End-User Infrastructure Engineer. Candidate is responsible for the design, support, and on-going operation of the desktop and virtual desktop (VDI) platforms. The position serves to drive change in technology and process to bring best-in-class functionality, supportability, and security to the desktop infrastructure.

• Design: Designs and implements new technologies and features with guidance from Architecture and/or Project Management. Leads initiatives within the team to improve systems and processes.
• Support: Provides third-level support to attorneys and staff. Documents common troubleshooting steps for first and second-level support teams. Provides 24x7 on-call support on a rotating basis.
• Operations: Performs routine and preventative system maintenance and implements changes to address production issues. Regularly participates in monthly off-hours maintenance windows.

• Bachelor’s degree preferred.
• Five (5) + years of direct experience engineering desktop solutions in a large, global professional services firm. Additional experience supporting and administering desktop security technologies including system patching, encryption, DLP and CASB is preferred.
• Excellent written and verbal communication skills. Ability to clearly convey information to a broad audience, from individual attorneys and staff to IT leadership.
• Strong relationship-building skills, both within and across teams.
• Aptitude for identifying issues and a curiosity to understand their underlying cause.
• Ability to drive incremental change and improvement while balancing multiple projects and initiatives.

• Microsoft Systems Center Configuration Manager (SCCM), including:
• OS build deployments and task sequences.
• OS and application patching. Experience with Ivanti Patch Management a plus.
• SQL reporting.
• Microsoft Windows desktop management, including:
• Hardware integration. Lenovo hardware experience preferred.
• Basic Active Directory and Group Policy administration.
• Powershell script creation and maintenance.
• Printer management. Experience with PrinterLogic a plus.
• Security
• Basic Windows OS security.
• Hard disk encryption. Experience with WinMagic SecureDoc a plus.
• Privileged Access Management (Beyond Trust EPM)
• Client-based firewalls (Illumio Edge).
• Citrix virtual application and virtual desktop administration.
• Windows Server OS management and security (including certificate management).
• OS virtualization (VMWare and/or Hyper-V).
• Support of Citrix Provisioning Services (PVS), StoreFront, and Netscaler a plus.