IHO Clinical Operations Manager (NHCI Grant)

IHO Clinical OperationsManager (NHCI Grant)Chicago, ILThe

American Medical Association (AMA) is the nation's largest

professional Association of physicians and a non-profit organization. We

are a unifying voice and powerful ally for America's physicians, the patients

they care for, and the promise of a healthier nation. 

To be part of the AMA is to be part of our Mission to promote the art and

science of medicine and the betterment of public health.We

continuously work to embed equity in our internal practices and

are committed to increasing the diversity of our staff across all levels of the

organization. We intentionally work to create the right conditions

to enable our employees to feel that they can be their authentic selves and

fully participate in the life of the enterprise.We

encourage and support professional development for our employees, and

we are dedicated to social responsibility. We invite you to learn

more about us and we look forward to getting to know you.We

have an opportunity at our corporate offices in Chicago for

an IHO Clinical Operations Manager (NCHI grant) on our Publishing and Mission Operations team. As an IHO Clinical Operations Manager (NCHI grant) you will serve

as a grant sub-awardee and primary collaborator with the American Heart

Association (AHA) to support improved blood pressure control among

populations of highest risk, including historically marginalized ethnic and

racial populations. This role is funded

by part of the National Hypertension Control Initiative (NHCI) grant. This role supports the SMBP content

creation, implementation and operationalization of a training curriculum

focused on self-measured blood pressure (SMBP) to improve blood pressure

control among populations of highest risk. In collaboration with the clinical

leads at the funding organization oversee engagement management, lead the

operationalization of the SMBP curriculum, curriculum competency assessment and

AMA grant deliverables.RESPONSIBILITIES:Clinical Operations and IntegrationProvide subject matter expertise regarding clinical operations, care team infrastructure and care processes related to implementing SMBP within a clinical environment

Manage interactions between AMA and clinical leads at the funding organization to ensure HC training has fidelity to AMA’s SMBP curriculum, and triage and manage issues as they arise

Support office hours for clinical leads at the funding organization to gather, analyze, and operationalization circular improvements

Assess the knowledge acquisition of clinical leads at the funding organization by coordinating competency assessment activities, data collection and analysis

EngagementManagementDevelop and manage strategic relationships with the various grant stakeholders

Develop operational infrastructure, in collaboration with the funding organization, to support SMBP curriculum deployment across the health community centers

Facilitate cross organizational multi-disciplinary team strategy and operations meetings to ensure that deployment deliverables are met

Provide feedback and expertise to support iteration upon the deployment strategies using continuous quality improvement methodology

Support the funding organization in their assessment of knowledge acquisition of HC clinical leads by supporting the coordination of competency assessment activities, data collection and analysis, as appropriate

Curriculum Development SupportSupport digital content development for the SMBP curriculum and webinar series; align to national Culturally and Linguistically Appropriate (CLAS) standards and funding organizations HC’s Readiness Assessment results

Develop the Train-the-Trainer content for adult education principles and develop a concordant competency assessment to evaluate impact of training delivered and competency developed

Manage the onboarding, the education and training (consistent with AMA’s high train-the-trainer standards and quality improvement MAP methodology), of clinical leads at the funding organization who will become trained trainers, enabled to support care teams at the health care centers

Provide feedback and expertise to support iteration upon the SMBP curriculum and the Train-the-trainer delivery methods using continuous quality improvement methodology

May include otherresponsibilities as assignedREQUIREMENTS:Bachelor’s degree in a clinical field or equivalent isrequired; master’s degree is preferred

Minimum of 5+ years’ experience in healthcare operations, ambulatory care experience required; experience as an RN ormedical assistant preferred

Minimum of 3 years of experience in grant management,quality improvement, performance excellence, change management and, or clinicaleducation

Demonstrated expertise in health care businessoperations including data management, auditing, and analysis

Demonstrated experience collaborating with diverseteams

Excellent interpersonal skills, strong written andverbal communication skills, including experience presenting in a large groupsetting

Some travel required

The American Medical

Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is

convenient to all public transportation in Chicago.We

are an equal opportunity employer, committed to diversity in our

workforce. All qualified applicants will receive consideration for

employment. As an EOE/AA employer, the American Medical Association will

not discriminate in its employment practices due to an applicant’s race, color,

religion, sex, age, national origin, sexual orientation, gender identity and

veteran or disability status.THE AMA IS COMMITTED TO IMPROVING THE HEALTH OFTHE NATIONREQ ID: null