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  • ID
    #14849452
  • Job type
    Contract
  • Salary
    Depends on Experience
  • Source
    V-Soft Consulting Group, Inc
  • Date
    2021-05-28
  • Deadline
    2021-07-27

Vacancy expired!

Oracle Customer Care & Billing (OCC&B) TesterPrimary Location – Chicago, Illinois V-Soft Consulting is currently hiring for a

Oracle Customer Care & Billing (OCC&B) Tester for our premier client in

Chicago Illinois. This is a

contract position in the

pharmaceuticals industry.

Education and Experience »
  • Tester with 2-3 years of testing experience working directly with the Oracle Customer Care & Billing package
  • Agile experience a plus
  • Functional testing experience of different business processes in Oracle CC&B
  • Experience in various functional areas (functional experience in any of the front office / back office/field areas) experience:

Knowledge, Skills and Abilities »
  • Data Configuration
  • Create Person/Account/Premise
  • Start/Stop/Transfer
  • Inquiries/Customer Contacts
  • Service Order Issuance (Customer Requested)
  • Landlord Agreement
  • Front Office To Dos
  • Complaints Management
  • CSR Visibility/SR (AS8)
  • Budget Bill & Summary Bill Enrollment/Maintenance
  • Autopay Enrollment/Maintenance.

WHAT YOU’LL DO:

Job Responsibilities »
  • Utilities industry (gas/electric) experience
  • Consulting, requirements gathering, and solution design experience using Oracle CC&B
  • Field Operations
  • MTM - Mass Transaction Manager
  • Web
  • Mobile
  • Interactive Voice Response (IVR)
  • Should be able to understand end-to-end billing-related process flows within CC&B and to either solve directly or document and escalate any issues that are discovered.
  • General consulting experience – assisting with running workshops; defining requirements and mapping processes.
  • Possess strong oral and written communication skills to assist with presentations.
  • Strong skills in Microsoft Office (Excel, Word, PowerPoint, Visio, and Project)
  • Strong Communication Skills

Interested? Qualified candidates should apply or send their resume to

V-Soft Consulting is a trusted partner with experience across diverse technology stacks to help business get IT done. What makes V-Soft different? Our expertise is derived from over 20 years of delivering world-class IT staffing, consulting, engineering and managed services to Fortune 1000 and mid-market companies in the U.S., Canada, and Asia. V-Soft is headquartered in Louisville, KY with strategic locations in India, Canada, and across the U.S., including Madison, Chicago, Denver, Harrisburg and Atlanta. V-Soft has been recognized among the top 100 fastest growing staffing companies in North America, and is known for the ability to provide highly qualified consultants for any project at any scale. V-Soft has a wide variety of partnerships across diverse technology stacks, and holds such titles as MuleSoft Certified Delivery Resource, Oracle Gold Partner, ServiceNow Partner, Microsoft Partner, and Cisco Registered Partner, amongst many others.Like what you hear? Apply with V-Soft today! For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call

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